Balanced Scorecard Basics 


This workshop will introduce you to the basics of the balanced scorecard and help you determine if this powerful tool is a good fit for your organisation:

i. Describe the key elements of the balanced scorecard process.

ii. Identify a strategy map, tactical action plan, and balanced scorecard.

iii. Create a vision statement for the balanced scorecard.

iv. Discuss what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard.

v. Evaluate the processes that support the balanced scorecard.


Who Should Attend

This programme enables HR practitioners who are considering the introduction of the balanced scorecard as part of the performance assessment system to attain a fundamental understanding of the tool.


Course Description

Over the past several decades, organisations have come to realise that success cannot only be measured in dollars and cents. Intangible assets (like a company’s reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of a company’s wealth. It only makes sense, then, that we need a new tool to help us measure this expanded definition of success. Enter the balanced scorecard! This tool and its related components will help your organisation identify, document, plan, and execute a balanced strategic mission. It will also help your organisation evaluate and revise its strategic execution.


Course Outline

Understanding The Balanced Scorecard Concept

• What Is the concept?

• Is there a need for the balanced scorecard?

The Ingredients For Success

• How do we know if the balance scorecard is right for us?

• Top 10 Scorecard pitfalls

Overview Of The Process

• The big picture

• Sample strategy map

• Sample balance scorecard

• Sample tactical action plan

Creating A Project Vision Statement • Why we are doing what we are doing

• Making a statement

Understanding Organisational Mission, Vision And Values

• The building blocks for your balanced scorecard

• Analysing sample statements

Plans And Processes To Build • Building core plans

• A checklist of processes

• Case study

Building Balanced Scorecard Teams • Video presentation
Programme Summary • Personal action plan

Want to know more? Click on the “Contact Us” button below and we’ll be in touch to discuss how we can help you start on this journey.