Art of Managing Different Generations

Art of Managing Different Generations


Managers are increasingly grappling with generational differences in their work forces. Problems can arise from differing mindsets and communication styles of workers born in different eras. The frictions may be aggravated by new technology and work patterns that mix workers of different ages in ever-changing teams. Hence, having the art of managing different generations will create a unified team to achieve better results. Specific objectives of this programme include:

i. Understanding the characteristics of different generations.

ii. Recognise their strength.

iii. Learn techniques to build a better relationship with others.

iv. Acquire a basic skill of team bonding.

v. Creating a happy and a conducive working environment.


Who Should Attend

Those who are or will be in a position of leading or managing a team that consists of different generations.


Course Description

In this programme, participants will learn the art of managing different generations by effectively addressing and taking advantage of the difference in values and expectations of each generation.



2 Days


Course Outline

The History of Different Generations • Why are there different generations?

• Are there generational differences between different countries?

Silent Generation

• History of the Silent Generation

• Characteristics of the Silent Generation

• Is this generation still relevant in today’s world?

Baby-Boomers Generation

• History of the Baby-Boomer generation

• Characteristics of the Baby-Boomer generation

• How does this generation fare in today’s world?

Generation X

• History of Generation X

• Characteristics of Generation X

• The crucial section of today’s adult world

Generation Y

• History of Generation Y

• Characteristics of Generation Y

• The future of our Leaders

Generation Z & Alpha

• History of these generations

• Characteristics of both generations

• The next workforce

Managing Different Generations

• Understanding their world

• The art of walking together

Want to know more? Click on the “Contact Us” button below and we’ll be in touch to discuss how we can help you start on this journey.