Functional Mastery

Functional Mastery

Customer Service

Customer Service Excellence

Dealing with Difficult Customers

Service Coaching


Client-based Selling Strategies

Cross-Selling & Up-Selling Skills

Effective Account Management

Effective Selling Skills

Selling is Easy

Selling with NLP

Super Sales Team (How to Build and Sustain Peak Performing Sales Team)

Marketing & Social Media


Fast-Track Digital Marketing

Leveraging Social Media For Business

Meeting the Media – Lights, Camera, Action!

Mobile Marketing

Search Engine Optimization Marketing

Social Media and Online Public Relations

Strategic Marketing

Project Management

Advanced Project Management

Fundamentals of Project Management

Talent Management

Competency-Based Interviewing Skills

HR for Non-HR

Performance Appraisal Management

Role Modelling A Talent Management Culture

Strategic Talent Management

Performance Management

Management Review and Understanding Key Performance Indicators (KPI) and Key Results Area (KRA)

Mastering and Managing KPIS for Growth


Finance for Non-Finance Simulation


Competition Law


Corporate and Commercial Issues

Employment Law