Functional Mastery

Functional Mastery

Customer Service

Customer Service Excellence

Dealing with Difficult Customers

Service Coaching

Sales

Client-based Selling Strategies

Cross-Selling & Up-Selling Skills

Effective Account Management

Effective Selling Skills

Selling is Easy

Selling with NLP

Super Sales Team (How to Build and Sustain Peak Performing Sales Team)

Marketing & Social Media

E-Commerce

Fast-Track Digital Marketing

Leveraging Social Media For Business

Meeting the Media – Lights, Camera, Action!

Mobile Marketing

Search Engine Optimization Marketing

Social Media and Online Public Relations

Strategic Marketing

Project Management

Advanced Project Management

Fundamentals of Project Management

Talent Management

Competency-Based Interviewing Skills

HR for Non-HR

Performance Appraisal Management

Role Modelling A Talent Management Culture

Strategic Talent Management

Performance Management

Management Review and Understanding Key Performance Indicators (KPI) and Key Results Area (KRA)

Mastering and Managing KPIS for Growth

Finance

Finance for Non-Finance Simulation

Legal

Competition Law

Contracts

Corporate and Commercial Issues

Employment Law