This course teaches you to:
i. Read and interpret the various forms of written business communications.
ii. Recognise the common errors in business writing communications.
iii. Produce business emails, letters and reports accurately.
iv. Communicate clearly and concisely.
v. Reduce self-consciousness and self-doubt.
Employees at all levels in a corporation who seek to maximise their performance, become stronger and more confident communicators through writing and thereby add more value to the organisation
Effective Business Writing is run in various formats. The emphasis is on workshop activities with hands-on participation and practice working in small teams to promote communication between colleagues and team work.
This programme can be presented in various ways depending on the client’s needs.
|Introduction||Usage of Introduction Matrix to introduce fellow colleagues
Understanding of different learning styles
20 Golden Rules
Thinking and organisational rules for writing
Review of concept mapping
|Business Writing||Taking notes in a business context
Taking minutes of meetings
Practical exercise where teams are to discuss and prepare a concept map for
a particular topic
|Lateral Thinking||Exercise in creative thinking/problem solving|
|Business Letter Writing||Ten secrets of writing business letters
Writing business memos and emails
Outline of a business memo
Review and correct emails
Guidelines to writing a formal report
Formatting a business letter
How to write a letter of complaint
|Writing Assignment||Preparation by participants of business letter of response/group work
Presentation/feedback of written material-writing
Every participant to provide feedback and ask questions on written exercise
|Closing Address||Facilitator reviews the workshop and summaries its purpose and outcome|