Conducting Effective Meetings

Objectives

Do your meetings seem to get easily derailed? Do they go off on tangents, get bogged down in minutia, spend too much time on one topic at the expense of another, get embroiled in personality conflicts, or simply run over time? This course helps you:
i. Understanding how to professionally “Manage and Facilitate Effective Meetings” in order to achieve set meeting objectives through professional facilitation techniques.

ii. Identifying how difficult behaviour negatively affects people and business, particularly within meetings.

iii. Learn how to professionally deal with difficult situations.

Who Should Attend

Middle managers who would like to conduct meetings more efficiently and achieve higher productivity
levels at meetings.

Course Description

More and more, our productive work time is consumed by the need to attend meetings. It has been estimated that at least a quarter of a managers work time will be spent in meetings. This is significant, and this is why it is important for Staff, Managers and Meeting Chairperson to be skilled at facilitating concise and constructive meetings. This course is designed to improve your facilitation skills by equipping you with the necessary theories/concepts. It also includes simulations, role-playing activities, and interactive workshops. You will also have the opportunity to gain practical experience and receive constructive feedback.

 

Duration

1 Day

 

Course Outline

MODULE LEARNING OBJECTIVES
What is facilitation? Understanding the role of the facilitator and the facilitation process

Appreciating the need to have the right mindset and characteristics in being an effective facilitator

The role of planning Using a checklist to plan effective meetings which includes criteria such as defining meeting objectives, creating the participant list, establishing roles, developing agenda, identifying background materials, and planning the meeting space
Executing productive meetings Learning how to:

i. Set expectations

ii. Manage time

iii. Establish ground rules

Dynamics of group interaction Understanding the different stages involved in a discussion

Learning to assume different roles at different stages of the discussion/meeting

Positions vs values/interests

Decision making tools Learning different tools available for decision-making purposes such as:

i. Consensus decision-making

ii. Consultation

iii. Prioritisation

Techniques TechnLearning how to use different facilitation techniques such as:

i. Breakout groups

ii. Active listening

iii. Asking questions

iv. Paraphrasing

v. Summarising

vi. Synthesising

vii. Negative polling

viii. Boomeranging

ix. Restating the purpose

x. 3 step intervention

xi. Labelling sidetracks

xii. Parking lot

xiii. Mirroring

xiv. Remaining neutral

xv. Flip chart note taking