Competency-Based Interview Skills

Objectives

This programme aims to deliver the following to participants:

i. Understand how Competency Based Interview (CBI) techniques enable effective selection decisions.

ii. Ability to construct and pose competency based questions that are relevant to job requirements.

iii. Record, analyse, interpret and evaluate the strengths of competencies gathered.

iv. Apply CBI technique as part of the full interview process.

v. Calibrate and differentiate competencies towards making selection decisions.

Who Should Attend

Human Resource professionals, Hiring Managers and Panel Interviewers will find this programme relevant for the roles they play in not only interviewing candidates, but more importantly making selection decisions.

 

Course Description

This programme is delivered in an experiential workshop style, focusing on actual skill practice and application. Using a layering approach, skills and application are gradually built up from interviewing and recording data, to analysing and evaluating competencies and finally, to making selection decisions based on evidence gathered. Case studies, role plays and full live interviews are key features of this programme.

 

Duration

2 Days

 

Course Outline

MODULE LEARNING OBJECTIVES
Understanding Competencies Overview of the Concept of Competencies

Differences between Skills, Knowledge and Competencies

Competency Based Interview (CBI) and Its Effectiveness What is CBI? Its features and advantages towards hiring decisions

How to avoid pitfalls and judgment errors

Constructing CBI Questions and Applying CBI Identifying competencies required for a job

Constructing competency based questions

Using CBI techniques in an interview

Gathering and Evaluating

Competency Data

Techniques to capture and record competency data

Ensuring data quality and follow up techniques

Evaluating and rating the strengths of competency data

Integrating CBI into the full interview process Putting the full interview together by incorporating CBI

techniques in live interviews

Post interview de-brief, calibration and decision-making