As a leader, your role is to get the best out of your team. By attending this 2 days session you will:
i. Understand the fundamentals and dimensions of coaching.
ii. Familiarise yourself with a coaching framework and feedback process to help enhance the
performance of your team.
iii. Learn how establishing rapport for effective coaching.
iv. Create a question bank of powerful coaching questions.
v. Practice active listening skills, coaching by asking questions and giving effective feedback.
Managers, supervisors, individual contributors in the talent pool.
This session is designed to equip business leaders with the essentials coaching skills to help enhance their team’s performance. It’s an action learning session where it includes role plays, case studies and coaching activities to provide you with the necessary practical coaching experience.
|The fundamentals of coaching||Understand the drivers that shape the behaviours of effective coaches
Learn the R.E.D. (Reinforce, Enhance, Develop) dimensions of coaching
|Coaching frameworks for performance||The 2B2R success cycle
Familiarise with G.A.P.S coaching framework and process (Goals, Ability, Perceptions, Standards)
Master the skill of giving and receiving feedback
FIRST (Focus, Implement, Reflect, Seek, Transfer) – Forwarding action plan
|Establishing rapport with team member||Learn principles of establishing rapport for effective coaching
Practice emphatic listening skills
|Powerful coaching questions||Learn the language of effective coaches
Develop “Frequently Used” powerful question bank
|Coaching practises||Work on actual workplace coaching example using the framework shared
Fishbowl feedback role play