In today’s ever changing world, competitiveness is becoming increasingly reliant on reform. However, change cannot happen without employee buy-in. This course teaches you:
i. The importance of embracing change in today’s ever fluid environment.
ii. To develop an appreciation for the sensitivities surrounding the “People” factor when implementing reforms.
iii. Tools & techniques that will drive lasting improvements in your organisation.
Managers and supervisors who are determined to change things for the better but can’t seem to deal with the natural human resistance against change.
This course acknowledges the complexities involved in implementing change. Typical human nature of resisting change coupled with old systems & structures can make reforms a nightmare. This course is designed to equip you with the necessary tools to tackle all aspects of the equation, i.e. processes as well as people’s attitudes. It includes simulations, role playing activities, and interactive workshops, to give you hands-on experience, helping you become an effective change driver in your organisation.
|Why change?||Appreciating the importance of embracing change and the pitfalls of stagnating
Obtaining the desire to become change agents
|Foundations of CAT||Assessing your existing change effectiveness
Having an overview of CAT tools and technique
|Creating A shared Need||Using a framework to ensure that stakeholders are effectively engaged via the creation of a shared need or purpose
Grasping the WIIFM (What’s in it for me) mindset across all stakeholder groups and determining what message would appeal best to them
Learning to generate evidence to prove that change is necessary
|Mobilising commitment||Using CAT tools to create a vision that appeals to both the head & the heart on “Why change?”
Being aware of the pitfalls arising from visions that are not shaped properly
Appreciating the pitfalls arising from the lack of commitment from all stakeholders
|Monitoring Progress||Learning tools for measuring progress on change initiatives and monitoring its effectiveness|
|Systems & structures||Understanding the meaning and importance of changing systems and structures to drive behavioural change
Assessing current readiness and impact of your project on key areas – Staffing, Competency, Measurement, Reward, Communications and Infrastructure Using CAT tools to effectively change systems & structures
Learning the key areas that leaders need to drive in mastering the change process using the leadership triangle for changeUsing CAT tools for Leading Change
|Building Sustainability||Learning tips and techniques to continue the momentum of change
Appreciating the importance of enforcing the systems and structures implemented to recognise change behaviour
Using tools and techniques to make change last and monitor progress