Managers are increasingly grappling with generational differences in their work forces. Problems can arise from differing mindsets and communication styles of workers born in different eras. The frictions may be aggravated by new technology and work patterns that mix workers of different ages in ever-changing teams.

Specific objectives of this workshop include:

i. Understanding the characteristics of different generations.

ii. Recognise their strength.

iii. Learn techniques to build a better relationship with others.

iv. Acquire a basic skill of team bonding.

v. Creating a happy and a conducive working environment.


Who Should Attend

Those who are or will be in a position of leading or managing a team that consists of different generations.


Course Description

In this programme, participants will learn the art of managing different generations by effectively addressing and taking advantage of the difference in values and expectations of each generation.



2 Days


Course Outline

The History of Different Generations Why are there different generations?

Are there generational differences between different countries?

Silent Generation

History of the Silent Generation

Characteristics of the Silent Generation

Is this generation still relevant in today’s world?

Baby-Boomers Generation

History of the Baby-Boomer generation

Characteristics of the Baby-Boomer generation

How does this generation fare in today’s world?

Generation X

History of Generation X

Characteristics of Generation X

The crucial section of today’s adult world

Generation Y

 History of Generation Y

Characteristics of Generation Y

The future of our Leaders

Generation Z & Alpha

 History of these generations

Characteristics of both generations

The next workforce

Managing Different Generations

Understanding their world

The art of walking together