Managers are increasingly grappling with generational differences in their work forces. Problems can arise from differing mindsets and communication styles of workers born in different eras. The frictions may be aggravated by new technology and work patterns that mix workers of different ages in ever-changing teams.
Specific objectives of this workshop include:
i. Understanding the characteristics of different generations.
ii. Recognise their strength.
iii. Learn techniques to build a better relationship with others.
iv. Acquire a basic skill of team bonding.
v. Creating a happy and a conducive working environment.
Who Should Attend
Those who are or will be in a position of leading or managing a team that consists of different generations.
In this programme, participants will learn the art of managing different generations by effectively addressing and taking advantage of the difference in values and expectations of each generation.
|The History of Different Generations||Why are there different generations?
Are there generational differences between different countries?
History of the Silent Generation
Characteristics of the Silent Generation
Is this generation still relevant in today’s world?
History of the Baby-Boomer generation
Characteristics of the Baby-Boomer generation
How does this generation fare in today’s world?
History of Generation X
Characteristics of Generation X
The crucial section of today’s adult world
History of Generation Y
Characteristics of Generation Y
The future of our Leaders
|Generation Z & Alpha||
History of these generations
Characteristics of both generations
The next workforce
|Managing Different Generations||
Understanding their world
The art of walking together