This workshop will introduce you to the basics of the balanced scorecard and help you determine if this powerful tool is a good fit for your organisation:

i. Describe the key elements of the balanced scorecard process.

ii. Identify a strategy map, tactical action plan, and balanced scorecard.

iii. Create a vision statement for the balanced scorecard.

iv. Discuss what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard.

v. Evaluate the processes that support the balanced scorecard.


Who Should Attend

This programme enables HR practitioners who are considering the introduction of the balance scorecard as part of the performance assessment system to attain a fundamental understanding of the tool.


Course Description

Over the past several decades, organisations have come to realise that success cannot only be measured in dollars and cents. Intangible assets (like a company’s reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of a company’s wealth. It only makes sense, then, that we need a new tool to help us measure this expanded definition of success. Enter the balanced scorecard! This tool and its related components will help your organisation identify, document, plan, and execute a balanced strategic mission. It will also help your organisation evaluate and revise its strategic execution.



1 Day


Course Outline

Understanding The Balanced Scorecard Concept

What Is The Concept?

Is There A Need For The Balanced Scorecard?

The Ingredients For Success

How Do We Know If The Balance Scorecard If The Balance Score Card Is Right For Us?

Top 10 Scorecard Pitfalls

Overview Of The Process

The Big Picture

Sample Strategy Map

Sample Balance Scorecard

Sample Tactical Action Plan

Creating A Project Vision Statement  Why We Are Doing What We Are Doing

Making A Statement

Understanding Organisational Mission, Vision And Values

The Building Blocks For Your Balanced Scorecard

Analysing Sample Statements

Plans And Processes To Build Building Core Plans

A Checklist Of Processes

Case Study

Building Balanced Scorecard Teams Video Presentation
Programme Summary  Personal Action Plan